Category: Global Business Services

US Distributor Update

Special thanks to Ben Bisconer, CEO of Complete Welders, Scott Myran, President of Mississippi Welders Supply Company (MWSCO), Joe Francis, President and CEO of Central McGowan, and Allen Jezouit, VP Product Management, Meritus Gas Products for their contributions. The content for this blog was published in the October US Print edition of GasWorld. Almost three […]

Business Trends and their Impact on Strategy, Growth, and Talent

Special thanks to Freddie Briggs, VP of Strategy & Value Creation for PDC Machines LLC, Rick Kowey, COO of Universal Compressed Air (UCA), Kevin Lynch, SVP of Industrial Gases at Anova, and Sobia Chaudhry, VP of HR at PDC Machines for their contributions. This year has started out a bit differently than previous years because […]

The Business of Hydrogen

Special thanks to David Edwards (Director and Advocate for Hydrogen Energy, Air Liquide US), David Burns (Vice-President of Clean Energy Development, Linde), and Lars Martiny (Head of Hydrogen Future, The Chemours company). When considering which segments of the industrial gas industry have taken off over the past 5-10 years, hydrogen invariably dominates the conversation. Arguably […]

Why All the Hype around RPA?

As we start a new year, we typically assess how the previous year went and look forward to what is ahead, often with aggressive goals both personally and in business. The business goals typically center on reduced costs, improved customer experience, revenue/margin growth and regulatory compliance. Many tools (or methodologies) throughout the years have enabled achievement of […]

The Importance of Strategy and Governance for Global Business Services

Welcome to my third article in a series focused on insights, experience and practical advice on an operating model called Global Business Services (GBS).  The GBS operating model is the latest step in the evolution of shared services (SS).  To refresh your memory, SS is an operational model that’s been around for decades.  It enables […]

Taking Global Business Services to the Next Level

For those who have not read my previous post, “Moving from Shared Services to Global Business Services,” let me provide a quick summary. Shared Services (SS) is an operating model that has been around for decades. It enables function-specific resources (i.e., HR, IT, Finance, etc.) to be leveraged across an entire organization, resulting in lower costs with agreed-upon […]



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